Returns & Refunds Policy

We are happy to refund a gift card within 30 days of purchase, provided the gift card is unused.

The refund period starts from the purchase date.

As long as the product has not been delivered, a return is possible at any time.

Once you or your recipient has redeemed your gift card with a supplier, you are bound by their Terms and Conditions. Please review these terms at the time of purchase.

All refunds will be issued to the original purchaser, directly to the card used for the purchase.

Refunds typically take between 5 to 10 working days to appear in the purchaser’s account.

To request a refund, please contact our customer service team at support@digitalgifting.com

If it has been more than 15 days since you placed your order, we are happy to exchange your gift card for any other gift card on the website, up to the value of your current gift voucher.

Refunds are offered on a discretionary basis, and each request is reviewed individually. While we strive to provide a refund where possible, please note that games that have been played or keys that have been redeemed are ineligible for a refund. Refund requests must be submitted within 7 days of the key delivery by the vendor to the purchaser or customer.

Please note that some products may not be refundable. Contact our support team for further information.